Contact Olavita Skincare Customer Service
Olavita Skincare Phone Numbers and Emails
Customer Service Number:
-
1 (754) 227-6438
Olavita Skincare Email:
Customer Service
Olavita Skincare Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Olavita Skincare Customer Service Rating
4 out of 5
Contact Method Distribution
77% phone, 23% email
Most Popular Olavita Skincare Phone Number
1 (754) 227-6438
Most Popular Olavita Skincare Email Address
support@olavita.co
Average Hold Time
00:00:38
Average Calls duration
2 minutes
Call Volume by Day
View full overview ›
Olavita Skincare Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Olavita Skincare Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 77% phone, 23% email |
| Most Popular Olavita Skincare Phone Number | 1 (754) 227-6438 |
| Most Popular Olavita Skincare Email Address | support@olavita.co |
| Average Hold Time | 00:00:38 |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Olavita Skincare Live Agent Availability | 2% of callers successfully reach a real person |
| Common Reasons for Contact | Activation/ cancellation, return/ replace, payments and charges |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Customer Effort Score | Low Effort |
| Prepare before the call to Olavita Skincare | Address or zip code, first and last name or date of birth |
Call Volume by Day
Contact Information
Olavita Skincare Website:
Olavita Skincare Help Center:
Summary of Olavita Skincare Customer Service Calls
292
TOTAL
CALLS
CALLS
01:36
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Olavita Skincare?
Activation/ Cancellation Question:
- “Cancel my unintended subscription”
- “Cancel subscription.”
- “To cancel and return this product”
Payments and Charges Question:
- “You charged me 77.?? For your product I already order over a month ago and paid for 8 bottles and now you are charging me again it was a one time purchase”
- “Receiving and charged orders I did not request. Request refunds”
- “Bought red light enhancer but it didn't show on my bill today. Repressed on order but it didn't show.Only want/need one”
Return/ Replace Question:
- “RETURN MERCHANDISE/CANCEL SUB”
- “Return this order”
- “Return auth”
Product/ Service Question:
- “Complaint”
- “Did not order and was charged with AmEx”
- “Problem with order”
Request for Information Question:
- “Order information”
- “Looking for my order”
- “Checking on order #284952 I did not receive!”
Shipping and Delivery Question:
- “Keep getting shipping notifications when I have not ordered any more product but one order.”
- “Didn't get my cream”
- “Did not receive my serum but you took $105.00”
Account Question:
- “End subscription”
- “Cause y'all are taking money out of my account that I didn't authorize for 3 months for”
- “Subscription”
Refund Question:
- “To get my refund”
- “Want refund!”
- “Refund and cancel”
Website/ Application Question:
- “I ordered one jar for $44 & then the website said to order 2 at a discount price & I did thinking my one jar purchase was void. Now I am confused as to why I am charged so many times & what I am buying.”
Other Question:
- “I didn’t press order”
- “My order”
- “Remove me from auto supply”
Compare Olavita Skincare Customer Service To
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Olavita Skincare