Olavita Skincare
Olavita Skincare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Olavita Skincare has a 1.4 star rating from 104 reviews; consumers are mostly dissatisfied. 3% would likely recommend. Rating distribution shows 94% unfavorable and 5% positive. Common issues raised in Olavita Skincare reviews include billing errors, refund requests, and subscription/auto-ship complaints.
Key Takeaways for Future Customers
- Expect persistent customer complaints about billing and unauthorized charges.
- Many reviewers request refunds and report trouble obtaining them.
- Subscriptions and auto-ship may be hard to cancel; customer service response is limited.
Negative Feedback / Risk Areas
- Unauthorized credit card billing and duplicate charges.
- Difficulty canceling subscriptions and stopping shipments.
- Poor customer service response and slow or missing refund processing.
- Reports of allergic reactions and product-caused skin damage.
Positive Feedback
One reviewer reported improved skin after 3 months; most comments are critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Olavita Skincare has a 1.4 star rating from 104 reviews; consumers are mostly dissatisfied. 3% would likely recommend. Rating distribution shows 94% unfavorable and 5% positive. Common issues raised in Olavita Skincare reviews include billing errors, refund requests, and subscription/auto-ship complaints.
Key Takeaways for Future Customers
- Expect persistent customer complaints about billing and unauthorized charges.
- Many reviewers request refunds and report trouble obtaining them.
- Subscriptions and auto-ship may be hard to cancel; customer service response is limited.
Negative Feedback / Risk Areas
- Unauthorized credit card billing and duplicate charges.
- Difficulty canceling subscriptions and stopping shipments.
- Poor customer service response and slow or missing refund processing.
- Reports of allergic reactions and product-caused skin damage.
Positive Feedback
One reviewer reported improved skin after 3 months; most comments are critical.
Media from reviews
Katy, Texas
Product return I did not sign up for a subscription.
Place order for 2 bottles than your website directed me to order more. I did not realize I was charged $200 plus dollars.
Today receive 2 more. I want a refund & I will return product not working 4 me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas charged when I didn’t approve
- - Charged $44 for unwanted items and demands a refund.
- - Left messages, no callbacks, and threatens attorney and BBB for a refund.
I keep getting charged for something I dont want! Ive left messages.
I dont get calls back. You guys keep charging my account $44 for some junk stuff. I dont want. I will be contacting my attorney if I dont get this money refunded to my account.
Itd be nice if you cowards would answer your phones I want the money refunded to my account and Ill gladly refund your junk product. I got another bottle yesterday you can take it and stick it. I dont want it. I want my money back.
Im contacting an attorney and I will give my ratings to the Better Business Bureau and contact them as well and then they will reach out with my complaint to get my money back. I can be reached at {{Redacted}} My name is {{Redacted}}
Preferred solution: Full refund
User's recommendation: Do not buy. They keep charging you when you don’t approve of the purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMisrepresentation of cost for a product
I won’t know if it works because I’m never spending money with this company ever
This cream was advertised for 35 dollars and upon purchasing it they took out 105.30 dollars and thats not what I ordered. Thats theft!!
Preferred solution: Full refund
User's recommendation: Don’t purchase scam. They’ll take out triple of what the advertised price is!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tallahassee, Florida
Need to speak with someone regarding a...
- - Subscription canceled last month, told no further charges would occur.
- - Another charge appeared after cancellation; please call 850 933 ****.
Need to speak with someone regarding a subscription that was cancelled last month and was told that no further charges would happen. Another charge has occurred.
Please Please call me at 850 933 ****. I left message last night and this morning with no response.
- Poor customer service
Preferred solution: Current charge refunded. Was told no further charges would occur.
User's recommendation: Would not recomnend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clinton Township, Michigan
No customer support to cancel subscription
- - Olavita claims I subscribed to deliveries.
- - No option to accept/deny a subscription on the order page; calls to 754.227.6438 go unanswered.
Steer clear!
Olavita claims I subscribed to receive their products on a regular basis. However, I did not see anywhere on the order page to accept or deny a subscription.
I have been calling their customer support number 754-227-**** daily to cancel this so-called subscription.
No answer, so I had to leave voice messages. No return call yet.
- Caused a stinging sensation to the eyes and a rash
Preferred solution: Cancel the so-called subscription I supposedly approved
User's recommendation: Don't buy from this company as they do not care about your concerns only your money. Its impossible to contact them through emails or phone calls.
Columbus, Ohio
Toi stop a recurrent supply
I need to talk to somebody. Could you please stop this recurrent supply of Olavita liquid solution and charge my account without my consent?
- No body to talk to
Preferred solution: plse stop the recurrent supply. Moreover I am not getting the result I am looking for , I may need advice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Queens, New York
I need to return something that I did not order for a refund.
I’m frustrated and angry that I was sent a recurring plan. I deliberately did NOT ask for that.
Cancel and refund my money please . This is bad business!!
I received a product and was charged $77 for something I did not order. I would like a refund and to cancel any further shipments to me. The product did not do anything for my skin.
- There are no pros
User's recommendation: Be careful! I did not want a recurring subscription and I got one anyway. Now I’m trying to get a refund and it a a horrible process!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEither a mistake or a scam
- - Ordered one tube of Olavitas under eye corrector.
- - Received five tubes instead of one.
- - Charged twice: about $40 and $117.
- - Requesting a refund.
A week or so ago, I ordered one tube of Olavitas under eye corrector. I received a package today.
It had five tubes instead of one, and I was charged twice. I looked at my credit card and I saw a charge which might've been for the one. I think it was about $40.
And then another charge from the same company for $117. I want my money back.
User's recommendation: Don’t buy from them I’m just one of hundreds of very dissatisfied customers. They ripped me off for 100 and something dollars.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not order three more, but you have sent them. You took the money out of my account my credit card. I need to put back on. I can send this back to you. I don’t know if I like your product yet or
- - I ordered three eye creams and haven't used one.
- - I did not sign up for a monthly subscription.
- - I now have three more and need a refund to my card.
This product would really have to work well for me because I didn’t hesitate when I saw the advertisement I ordered it. I paid for it and I expected to work so when something goes wrong that they took another amount out of my account without my permission and then you can’t get in touch with anyone and it says 24 seven no it’s not because this has been a whole day and I have not gotten no response whatsoever from the company in order to have a good relationship with that customer you’ve got to stay in contact somebody’s gotta contact that person to let them know they’re sorry we’ll take care of it whatever and then you’re gonna sell that product again and they would definitely spread how good it is or you know tell their friends about buying it. Thank you, Claudia
I did not sign up for it to be sent every month.
I now have three more of them. I need the money put back in my checking account on my card because I can't afford this, you.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want to cancel any subscription that...
- - Barbara Pilcher asks to cancel all subscriptions to avoid charges.
- - Product arrived about 2 weeks ago with little to no improvement.
I want to cancel any subscription that I may have signed up for because I just recently received the product and haven't had ample time to use it. I think it's only been 2 weeks.
I've used the product religiously, and so far, I have seen little to no change in my skin tone or wrinkles. Granted, I am a 65-year-old female, so I'm giving your product a chance, but I don't want to be charged for any subscription that I may have signed up for when I haven't had the chance to review your product. So please cancel any and all subscriptions that I may have signed up for.
I do not want any more of your product. Thank you, Barbara Pilcher.
User's recommendation: Read the reviews first before you order anything from this company or any other company my bad
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Larchmont, New York
Resolved: Delivering and Billing for Unordered Products
- - Cancelled subscription months ago but still billed and receiving orders.
- - Contact attempts failed; phone was sketchy and chat led to a paid site.
Company fixed the issue and I have been provided with full refund. Company decided to accept the product back and refund me full amount minus shipping.
Do not deal with this company. They are not legit.
I cancelled my subscription a month or two ago, and I am still getting orders delivered and being billed for them. I tried to contact the company again, but the phone is sketchy, and I did not receive a call back.
Surprise, surprise! I could only get an online chat person who forwarded me to another site that wanted to charge me to investigate my claim.
This company is such a scam. It is so disappointing that this goes on in our lives.
- Claims unfounded
- There is no customer service
- No visible difference
Preferred solution: Full refund
User's recommendation: Don't even click on this company's offerings
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI call number and no one answers. I...
- - Live agent availability is 2%.
- - Issue resolution rate is 3%.
- - Customer asks for return of 5 unopened bottles and requests the shipping address.
Terrible
I have made a lot of phone calls and left voice messages. I have sent numerous emails. I get information saying they have been read but no action has taken place. I have 5 unopened bottles I want to send back.
I need the shipping address so I can send them back. I will pay shipping myself and send back with a tracking number. This is from your website.
Your scores are not good. You also have an F rating with BB (Better Business)
Olavita Skincare Overview:
Most Popular Olavita Skincare Phone Number1 (75*) ***-****
Olavita Skincare Live Agent Availability:2% of callers successfully reach a real person
Issue Resolution Rate: Low (3% reported full resolution)
Common Reasons for Contact: Activation/ cancellation, return/ replace, payments and charges
- Order from website
- Do not call you back
- Put you on a subscription plan when you did not
- Do not answer phone calls
Preferred solution: Full refund
User's recommendation: Make sure you get the bottles you requested. Alos, make sure you aren't getting extra bottles if you don't have a subscription.
Dunellen, New Jersey
I won’t rate it ! It made my face a mess! I ended up that your Olavta liquid Solution has made my face red & dry & my wrinkles look so much worse ! Bl
- - Allergic reaction to cream after four uses; face is dry, red and peeling.
- - I did not request another order; need the address for 3 unused bottles.
I had an Allergic reaction to your cream. I tried it four times and my face is a mess now its all dried and wrinkled and red peeling.You sent me another order I didnt request it !
Can you please tell me if your address to send my return back the 3 bottles I want to return those 3 unused bottles. Thank you , Susan Hillpot
suehillpot@***.com 973-696-****
23 Bog And Vly Lane Lincoln Park NJ 07035
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
East Syracuse, New York
Resolved: Discuss recent shipment
Company fixed the issue and I have been provided with apology. The company founder emailed me and said the matter would be resolved.
I’ll know for certain when I receive April’s credit card bill. I prefer phone calls, but despite leaving 3 messages no response was forthcoming.
I then emailed and about a week later I received a response. If a company lists a phone number then someone should answer and be available to take questions.
I called twice with no response. I just received 3 more bottles of Olavita which I didn’t order.
I do not want to be on automatic refill. Please have someone get in touch with me.
No one answered my call. I left a message asking that my call be returned. I hope a call is returned by the end of today Monday 3/16/26!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milton, Ontario
Damage on my face
- - I am disappointed in your products and feel misled by claims.
- - My face has been damaged and I don’t know how to manage it or who will restore it.
I am utterly and completely
disappointed in your products.
I was misguided by the claims made by your team.
My face has been further decorated and I do not know how to manage the damage.
Will your company now accept the damage?
Who is going to restore what has been done.
Pls do not publish false claims.
Very shocked and hurt.
I feel bruised!!
Preferred solution: Full refund - along with free return dlv and a compensation for the damage caused to my face
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Resolved: I need a negative number to rate this company!!
- - Unauthorized subscription; refund promised if not liked.
- - Cancellation ignored; ship/charge occurred; emails/calls unanswered; PayPal dispute.
They deceptively made my order a subscription that I didnt want and guaranteed that it could be refunded if I didnt like it! But after a month and a half (after the subscription was cancelled which they acknowledged at that time!) they sent and charged me for another shipment!!
I have had at least 12 emails with them and 4 phone calls that havent been returned! Today they said that after one mirecycle( shipment and charge) they could cancel it!!
Meanwhile I have a dispute with them on my PayPal. It for right now remain between a rock and a hard spot!!!
BEYOND FRUSTRATING!!!
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I wonder if you had any luck with getting answers to your messages. I keep getting text explaining how I am getting a good deal and that I ordered the material with a subscription and am getting a good deal.
I am calling my back tomorrow and if that doesn't stop them I will go to my attorney and the BBB.
Good luck! Jo B .